Terms of Service
Gloss Worx is a car washing and detailing service provider located at:
25 Royd Avenue, Millhouse Green, SHEFFIELD, S36 9NX, UK
Email: craig@glossworx.uk
Phone: +44 0742 305 6441
2. Services Provided
Gloss Worx offers car washing, detailing, and other related services (the "Services"). Our Services are provided to customers in the Sheffield area and surrounding regions. We reserve the right to modify, suspend, or discontinue any of our Services at our discretion.
3. Booking and Payments
To book our Services, customers must provide their contact details and select their preferred service(s) through our website, over the phone, or via email. Payment for Services is due at the time of booking or upon completion of the services, depending on the agreed terms. Accepted payment methods include [list accepted payment methods, e.g., debit/credit cards, bank transfers, PayPal, etc.].
4. Pricing
The prices for our Services are outlined on our website or communicated by our staff. Prices may vary based on the scope of work and specific services requested. All prices are subject to change at any time without prior notice, although the agreed-upon price for a specific service will be honored once a booking has been confirmed.
5. Customer Responsibilities
Vehicle Condition: Customers must ensure that their vehicle is accessible and in a condition that allows our team to perform the requested services. Any pre-existing damage or condition that could affect the service must be disclosed to us in advance.
Accuracy of Information: Customers must provide accurate and complete information when booking services to ensure that we can perform the service to the best of our ability.
Payment: Customers are responsible for full payment for services rendered.
6. Cancellations and Refunds
Cancellations: If you need to cancel or reschedule your booking, we ask that you notify us at least 24 hours in advance to avoid cancellation fees.
Refunds: Refunds may be issued at the discretion of Gloss Worx, subject to the nature of the request. If services have been rendered and there is a dispute regarding the quality of the work, we will assess the situation on a case-by-case basis and may offer a partial or full refund.
7. Liability and Limitations
Damage to Vehicle: While we take every precaution to ensure that your vehicle is handled with care, Gloss Worx cannot be held liable for any pre-existing damage, wear, or tear on the vehicle or any incidental damage that may occur during the service.
Force Majeure: We are not responsible for delays or failures in service due to circumstances beyond our control, such as weather conditions, strikes, or other unforeseen events.
8. Privacy and Data Protection
We are committed to protecting your privacy. Any personal information you provide to us will be processed in accordance with our Privacy Policy and in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR).
9. User Conduct
You agree not to:
Use our Services for unlawful purposes or in any manner that could damage, disable, or impair our website, services, or the availability of our staff.
Attempt to gain unauthorized access to any systems, accounts, or networks associated with Gloss Worx.
10. Amendments to Terms
We may update or modify these Terms of Service at any time without prior notice. Any changes will be posted on our website, and the updated terms will become effective immediately upon posting. By continuing to use our Services after any changes, you accept the updated Terms of Service.
11. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under this Agreement will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
12. Contact Information
If you have any questions or concerns about our Terms of Service, please contact us at:
Email: craig@glossworx.uk
Phone: +44 0742 305 6441
Address: 25 Royd Avenue, Millhouse Green, SHEFFIELD, S36 9NX, UK